Returns & Exchanges
Your satisfaction is our priority - hassle-free returns guaranteed
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your luxury item, we offer a comprehensive return and exchange policy designed with your peace of mind in mind.
How to Return an Item
Contact Us
Reach out to our customer service team to initiate your return and receive a return authorization number
Package Your Item
Carefully package your item in its original packaging with all accessories, tags, and documentation
Ship Your Return
Use the prepaid return label we provide (VIP) or ship via insured carrier with tracking
Receive Your Refund
Once we receive and inspect your return, your refund will be processed within 5-7 business days
Return Requirements
Unworn & Unused
Item must be in original, pristine condition
Original Packaging
All tags, labels, and packaging included
Documentation
Certificate of authenticity must be returned
Within Window
Return initiated within applicable timeframe
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Personalized or custom-made items
- Items marked as final sale
- Worn or altered items
- Items without original packaging or tags
Need to Return an Item?
Our customer service team is here to make your return process as smooth as possible.
Start a Return